ACE Medical Center

Tacloban

IMPORTANT MEDICAL NOTICE: The information on this website is provided for general educational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment. In case of a medical emergency, please proceed to our Emergency Room or call local emergency services immediately.

1. Agreement to Terms

By accessing the ACE Medical Center Tacloban website, you agree to be bound by these Terms of Use and all applicable laws and regulations in the Philippines. This website is owned and operated by ACE Medical Center Tacloban.

2. Intellectual Property Rights

All hospital logos, clinical content, and imagery are the exclusive property of ACE Medical Center Tacloban. Users are prohibited from copying or redistributing content without written authorization from the Administration.

3. Limitation of Liability

While we strive for clinical accuracy, ACE Medical Center Tacloban shall not be held liable for any inaccuracies, errors, or omissions in the website content. Use of the site is at the user’s own risk.

4. Data Privacy Act (DPA) Compliance

In compliance with Republic Act No. 10173 (Data Privacy Act of 2012), we ensure that all personal and medical data collected via this portal is handled with the highest level of confidentiality and security.

5. Information Collection & Usage

We collect identifiable data (Name, Contact, Symptoms) only when voluntarily submitted via our appointment or inquiry forms. This data is used solely for:

Patient registration and medical coordination.
Processing PhilHealth and HMO insurance claims.
Internal hospital quality improvement.

6. Secure Data Retention

Patient data is stored in encrypted hospital servers and is retained in accordance with the Department of Health (DOH) retention schedules. Physical and digital records are disposed of through secure destruction methods once the retention period expires.

7. Patient Rights

As a data subject, you have the right to access, correct, or request the removal of your personal data from our systems, provided such requests do not violate mandatory medical record laws.

Terms of Use